Airtel
Hello tune service not work till a long period i beg for refund

MY MBL NO. 9967128786

I SUBSCRIBE HELLO TUNE SERVIE ON 22/02/08 AT 4.41AM AIRTEL CHARGE ME RS.20/= FOR DOWNLOADING BUT SERVICE NOT

ACTIVED ON MY NO TILL 22/02/08 AT 11PM I CALL BACK TO AIRTEL AND REGISTER A COMPLAIN SAYING THAT SERVICE IS NOT

ACTIVETED AND ALSO NOT CHARGE ME MONTHLY RENTAL TILL THIS TIME, AFTER TWO DAYS I.E 24/02/08 AT 2.36PM I GOT A

MASSAGE YOUR MONTHLY RENTAL HAS BEEN UPDATED AND RENTAL CHARGE TO MY A/C. BUT STILL ANY CALLER OF MY NUMBER

CAN, T HEAR HELLO TUNE SONG.

I CALL A LOT OF TIME TO AIRTEL BY SERVICE NO 121 BUT NO ANY RESPONCE AND SURDANLY THEY DISCANECT MY 121 SERVIE

WHEN I CALL 121 A VOICE MASSAGE INSTRUCT ME FOR SEND A MASSAGE ON 121 . AND DISCONNECT .

I GIVE A LOT OF MASSAGE REGARDING THIS THE FIRST MASSAGE ON 26/02/08 AT 6.13PM AFTER A LOT OF MASSAGES SENT BY

ME ONE MASSAGE RECIEVE BY AIRTEL ON 29/02/08 AT 5.28AM SAYING THAT:- WE APPOLIGE FOR THE INCONVENIENCE CAUSED.

HELLO TUNES SERVICE IS UNDER TECHNICAL UP GRADATION AND WOULD BE RESOLVEDIN 24 HOURS.

I WAIT TILL 5/3/08 AND AGAIN A REGISTER A COMPLAIN ON 5/3/08 AT 2.35 AM.

BUT NO SOLUTION BY AIRTEL

AFTER THIS I AM NOT IN MUMBAI FOR ALONG TIME IN BETWN THIS PERIOD THE AIRTEL REGULARLY DEDUCTD THE MONTHLY RENTAL

FOR HELLO TUNE SERVICE AND STILL SAME PROBLEM FACING ANY CALLER OF MY NUMBER CAN, T HEAR THE HELLO TUNE SOUND

YOU CAN ALSO TEST.

AFTER ALL THIS A CALL 121 BACK ON 01/07/08 AT 12.02PM FOR A REFUND OF MONTHLY RENTAL AND DOWNLOADING CHARGES

AND REPERESNTAVE SAID THERE IS NO RULE OF REFUND AND CAN, T HELP YOU THE I GO TO BANDRA AIRTEL CARE CENTER BUT

MY GOODNESS THERE A POWER CUT ON CENTER A WILL BACK TO HOME THEN I SEARCH ON NET I GOT THIS SITE HOPE SOLVE MY

PROBLEM.

NOW I WANT DISCONECT HELLO TUNE SERVICE AND REFUND OF MY HARD MONEY BECAUSE SERVICE IS SATISFIED AND NOT WORK FOR ME.

SO PLEASE TELL ME WHAT I CAN DO FOR THIS THANKS ANYWAY

Company: Airtel
Country: India

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