Airtel
Deactivation of mobile no without any consumer fault

Igot an offer of a STD pack (Rs. 1050/ Monthly) from an airtel executive keeping in view of my STd calling. He told me that as per the STD pack i shall get discounted time on STD calls. He also told me that tht the pak shall stand for one month and shall be deactivated and if i like i may get it activated from next month by talking to an executive only. However to my surprise when i went to an airtel point in order to pay my revious dues i came to know that the pack was charger for two month i.e 1050/ were over charged.the person sitting over there confirmed and told me that the amount shall be waived off and i was asked to pay the remaining dues and I paid the rest of dues. I paid the said amount. From very next day my cell was suddenly deactivated and when i contacted tey told me that waiver request is pendind and they cannot allow my no activated. My no. shows doesnot exist and his i embarrising for me despite the fact that company has done the mistake by continuing the pack for further one month. I am harrased, embarrsed. I am a vet doctor and my patients are paying the price for the mistake commited by airtel. The dealing mangers are saying they it will take time. Tell me why and how long shld i have to suffer for what i have not done. My number is 9872500155, my cel is still deactivated totally for the last 2 and half days. Who shld i call and what shld i do. Help me pls.

Company: Airtel
Country: India

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