Complaint / review / scam report
Deactivation of mobile no without any consumer fault

Igot an offer of a STD pack (Rs. 1050/ Monthly) from an airtel executive keeping in view of my STd calling.He told me that as per the STD pack i shall get discounted time on STD calls.He also told me that tht the pak shall stand for one month and shall be deactivated and if i like i may get it activated from next month by talking to an executive only.However to my surprise when i went to an airtel point in order to pay my revious dues i came to know that the pack was charger for two month i.e 1050/ were over charged.the person sitting over there confirmed and told me that the amount shall be waived off and i was asked to pay the remaining dues and I paid the rest of dues.I paid the said amount.From very next day my cell was suddenly deactivated and when i contacted tey told me that waiver request is pendind and they cannot allow my no activated.My no. shows doesnot exist and his i embarrising for me despite the fact that company has done the mistake by continuing the pack for further one month.I am harrased, embarrsed.I am a vet doctor and my patients are paying the price for the mistake commited by airtel.The dealing mangers are saying they it will take time.Tell me why and how long shld i have to suffer for what i have not done.My number is 9872500155, my cel is still deactivated totally for the last 2 and half days.Who shld i call and what shld i do.Help me pls.
Author: Dr. Sunil Kumar Verma

Offender: Airtel

Country: India   State: All India

Category: Miscellaneous


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