Airtel
Online recharge refund

I got online recharge done, through Airtel website. However, even though the amount (rs. 444) was debited from my account the recharge was not successful. I again tried online recharge, and it was successful the second time.

When contacted the customer care, they said it will be refunded in 24 hours, however there is not refund yet, Also now they have stopped responding to mails and the customer care executives don't have any answer.

The transaction detail of the failed recharge are:

PURCHASE 444.00

AT BHARTI AIRTEL LIMITED 06:22:28/814114

00000000044400/INR

5326730000693976/214579101810

Dated - 24th May

Kindly let know the way forward

Company: Airtel
Country: India
State: Maharashtra
City: Mumbai Suburban

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