Airtel
Airtel GPRS charges deducted after deactivation of GPRS also

Hello,

I activated GPRS service on my Airtel conecction... after 2 days i deactivated it..

Even after deactivating the GPRS service i was being charged for it... they deducted Rs.200 from my balance and stopped the deduction when my balance reached Rs.3.

On contacting the Airtel Customer care... i got my refund ..but from the next day itself again the deduction started... till date they have deducted my 180 Rs.

Now whenever my balance is more than 15 Rs... Airtel is deducting Rs. 12 every time for the GPRS service...

The worst part is that though they are charging me for the GPRS connection... the GPRS service is suspended...

im very much frustrated by continuosly calling the CC and emailing them my issue...

Please look into this as soon as possible...

Company: Airtel
Country: India

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