Airtel
Deduction of Amount for services I did not use

Since today morning, Airtel has started sending me SMS 'Thank You for downloading MP3 using Airtel WAP service. You have been charged 15 Rs'. I received 15 such SMS in matter of half an hour. More than 300 Rs were deducted today for services I never used. At present, to avoid my account to become zero, I had to switched off my mobile phone.

I called up Airtel customer care from Airtel showroom and have asked for a complain number, but the lady denied me a complaint number stating that their system is down. Can someone please help?

Company: Airtel
Country: India

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