AIRTEL/Mobile
Wrong Billing due to Blackberry not deactivated despite request given 4 months back and outgoing calls barred on non payment

Dear Sir,

My name is Prasenjeet Bagchi. My Airtel Mobile number which I am complaining about is 9967367421.

I logged an online request on www.airtel.in in the area where requests are given, for deactivation of my Blackberry services on 18th November 08.

Despite my request getting logged on I was billed wrongly for Blackberry services for all months since then out of which I even paid those wrong billed amounts for the months of November and December.

On further complaining on customer service numbers there executive asked me not to pay from January till I get the corrected bill.

Now they have disconnected my outgoing facility from today.

Earlier also they had deactivated my number for more than a month in the month of July 08, without any reason, and after being paid all bills.

I want to take Mr. Sunil Mittal and their CEO to the consumer court for personal appearance.

Let me know how and what needs to be done in this regard.

Prasenjeet Bagchi

G-4/03, Kalpataru, Sector-14, Airoli, Navi Mumbai-400708.

Company: AIRTEL/Mobile
Country: India

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