Airtel mobile service provider
Poor Coverage and call drops

I am facing call drop from beginning of my connection and poor coverage for last four months or so. I have been complaining for call drop and poor coverage through

1. Company’s web site

2. Company show room,

3. and Through Customer Care number

But I am still facing the same problem. On the site, it shows only three complains that too with three different statuses. (Closed, Cancelled, and Open) If I try to log another complain, it does not allow me to do so.

When I called up customer care to get the details today @ 19:50 pm, I did not get the satisfactory answer. Worse part of it was, even that call also got dropped and disconnected.

Airtel service has become a mental harassment for me now where in there is absolutely no communication channel to forward my complain.

I have already escalated this issue to TRAI and if no corrective action has been taken, I have decided to take it up with consumer forum.

Thanks and regards,

Nilesh Tathed

9970156090

9970166090

Company: Airtel mobile service provider
Country: India

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