Airtel post-paid
Airtel Post-paid Cancellation

I have relocated to Chennai from Hyderbad in the month of July'08. When I contacted Airtel Customer Service for Cancellation process they suggested me to switch to Relocation package rental INR 99 PM whereby the connection gets cancelled automatically, after 15 working days. The tariffs of this connection were lesser than normal roaming calls. On August 7th when I contacted Airtel Cust service, I was told that the I am already on Relocation package. However, when the bill came for that month, it had charged me as per the old plan 150- Freedom. I did not bother much about the additional tariffs, since anyway it was supposed to get cancelled after paying up the August bill. However, till date the Airtel has been sending me monthly bills despite of repeated requests to the Airtel customer service. I have informed them that I have already taken Airtel Chennai Post-paid connection and they should not be sending me the bills. Yet they seem not to do anything about it. This is causing unnecessary stress for me.

Company: Airtel post-paid
Country: India

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