Airtel Post Paid Mobile Connection
They are charging GPRS Charges which i had deactivated Many times
- 04-20-2009
- 65
Dear Sir
This is Sanjay Kumar arora and copmlained against airtel moblie services. I am using airtel post paid connection (no is 9871901261) in delhi . two month ago i noticed that they are charging GPRS charges 499 per month which facility i deactivaetd about six month previous. Then i reqested to disconnect my no and stop their services, then they convenced me never agian it will happen then i kept desire to cange my nos. and bill plan nd deactivet my all valuadded services and GPRS serviecs, they did it. but today i also noticed they are still charging Gprs Charges and they have activated their self valuadded services on my account.so today i spoke them to correst it buit they had not hear it and stop my outgoing calls and when now i try to speak their customer care they are not connecting me. so I m helpless they charges about 7000 in last year for which i had not used the services and still continue.
if i say then to disconnect their services they don't it and hen i say i will not pay the bill they give us notice for court case .is there any soution of this problem? can i get back my money whic tey took from me by ceating???
Company: Airtel Post Paid Mobile Connection
Country: India