Airtel Prepaid - bikini richalert
Bikinirich alert - balance dedeuction problem

I am getting message from 10 days from 54321 saying - "You have been renewed for Bikinichartalert-3day free subscription service from Airtel. You have been charged Re1.

from 54321.

This message comes everyday and re.1gets deducted from my account.

OPTIONS TRIED -

I tried to stop it by calling customer care... I got messages from 1210 saying...

"Your request corresponding to Comedy junction could not be processed. Please try after some time"

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I have also tried with the options from AIRTEL website to unsubscribe the automatically renewing subscription.. using UNSUB to 54321... as a reply to this...

I recieved a message that - your comedy junction service has been stopped. If you want to laugh anytime call 543212908 or simply SMS START TO 121.. charges RS 15 for 30 days...

THIS WAS DONE.. AND I WAS HAPPY THAT SERVICE IS STOPPED... BUT THE NEXT DAY AGAIN I HAD GOT THE SAME MESSAGE FROM 54321 WITH RE.1 DEDUCTION...

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I also tried to send STOP to 121... and got the message-

Kindly note there are no services active on your Airtel number. To START a service sms "START" to 121.

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As per the Airtel message there is no activated service.. and daily as per the Bikinirichalert message my balance is getting deducted...

This is like a virus... for Prepaid... customers... without the permission.. or wish request... THE COMPANY is cheating the customers... This way no one will go for AIRTEL PREPAID...

I have seen many compliants with the same problem...

AIRTEL IS NOT DOING ANYTHING... ABOUT THIS SERIOUS PROBLEM

THIS IS NOT A WAY TO DEDUCT MONEY FROM CUSTOMERS

...

WAITING FOR IMMEDIATE ACTION ABOUT THIS...

Thanks in Advance

Saraswati wadnal

Customer of AIRTEL PREPAID>>>> PLANNING TO GO FOR SOME OTHER PREPAID

Company: Airtel Prepaid - bikini richalert
Country: India

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