Airtel-Prepaid mobile services
Airtel No Service

Dear Sir/Madam,

I am currently doing my MBA at XLRI, Jamshedpur.

In June 07 I took Airtel SIM from XLRI Campus shop, submitting

-Passport copy as identity proof

-Letter from XLRI as Residence proof

-Filled Airtel application form

Also

Filled 3000 rupees currency with one year validity.

Within one month it was disconnected. No response from customer care.

I visited Bistupur customer care center. They immediately corrected.

After two months again got disconnected. This time “Registration failed error” came.

After visiting Bistupur customer care I understood my sim has been “Disabled”

Reason: Documents not submitted.

No communication from your side before disconnecting.

With my hectic schedules in XLRI I feel I am wasting my time running behing customer care.

I am also responsible for many branding activities and my communication channel is always creating problems.

I spoke to customer care to understand that I cannot even get my money back..

Tell me what should I do…

I expect your quick reply..

Note: Last 5 years I was using Airtel in Bangalore without any issues

Company: Airtel-Prepaid mobile services
Country: India

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