Dear Sir/Madam,
I am currently doing my MBA at XLRI, Jamshedpur.
In June 07 I took Airtel SIM from XLRI Campus shop, submitting
-Passport copy as identity proof
-Letter from XLRI as Residence proof
-Filled Airtel application form
Also
Filled 3000 rupees currency with one year validity.
Within one month it was disconnected. No response from customer care.
I visited Bistupur customer care center. They immediately corrected.
After two months again got disconnected. This time “Registration failed error” came.
After visiting Bistupur customer care I understood my sim has been “Disabled”
Reason: Documents not submitted.
No communication from your side before disconnecting.
With my hectic schedules in XLRI I feel I am wasting my time running behing customer care.
I am also responsible for many branding activities and my communication channel is always creating problems.
I spoke to customer care to understand that I cannot even get my money back..
Tell me what should I do…
I expect your quick reply..
Note: Last 5 years I was using Airtel in Bangalore without any issues
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