Airtel Prepaid Recharge
Worst Dealers Available

I am a Airtel customer for past 6-7yrs with one single tariff plan namely Students pack where i am given

land line 1Rs

other mobile 75p

Airtel mob

Sms local 0.05Rs

Sms national 0.50Rs

national Call 2Rs

now i recharged my mobile with RC 250Rs as my validity gets over tonight. the Dealer i approached said that there is no special Offer Today u can recharge as per details given in this card.

The RC 250 recharge said that normal rates

30 days validity 97.50Rs balance and nothing else and i recharged also and nothing was said and the Sms confirming saying i got recharged said 97.50 is added to ur balance.

but after 5mins when i check for balance it says my balance is 5Rs and validity is till 2012. when i called customer care they say sorry for inconvenience sir your plan has been changed to life time and i cannot change to any other plan also now.

The rates for life time is

local mobile & land line 1Rs

National call 2.75Rs

Sms Local 1Rs

Sms National 2.50Rs

when i approached the dealer he says that i dont know call customer care and ask... He replies saying it might be some special offer to credit only to few customer and that dealer says i am lucky. when i told my interaction with the Customer care he told, see you are converted to life time pack sir.. you don't have to recharge for ever now.. when i asked him why i was not told about this . the only reply that came was i don't know and not even a sorry could be found in that word. AND THEY ARE DEALERS OF AIRTEL.

being a customer of AIRTEL for 6-7yrs i regret for being so. i am really feeling for being a customer for this kind of DEALERS and SERVICES.

MY AIRTEL prepaid Recharge Transaction ID : 885915505

Company: Airtel Prepaid Recharge
Country: India

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