Air Tel Pre Paid Services
Deactivated out going calls for no valid reason

Air Tel Service provider offered me 09871674472 about four years ago on completion of documents in terms of their requirement. I have been operating this cell number for the last more than 4 years on pre paid basis. On May 25 I received a message from Air Tel that since documents are not complete the services would be deactivated if documents are not submitted on or before 26-05. on 26-05 I received another message intimating that since I had not submitted my connection will be discontinued. I was required to contact Airtel on Cell number 9910020031. Inspite of my best eforts I was unable to make the contact as the phone was either continuously busy or the subscriber did not attend the call. However, the services was discontinued with effect from 26-05. I came to understand that Air tel officials had misplaced my original doucments and did not find them at the time of updating and therefore the action of disconnecting, . The action of Airtel is a criminal breach of contract of pre paid services. The high handed and arrogant attitude of the service provider cannot be brushed aside. I hope suitable action be taken against the service provider and I should be compensated for the damages.

Company: Air Tel Pre Paid Services
Country: India

  <     >