Air Tel Service provider offered me 09871674472 about four years ago on completion of documents in terms of their requirement. I have been operating this cell number for the last more than 4 years on pre paid basis. On May 25 I received a message from Air Tel that since documents are not complete the services would be deactivated if documents are not submitted on or before 26-05. on 26-05 I received another message intimating that since I had not submitted my connection will be discontinued. I was required to contact Airtel on Cell number 9910020031. Inspite of my best eforts I was unable to make the contact as the phone was either continuously busy or the subscriber did not attend the call. However, the services was discontinued with effect from 26-05. I came to understand that Air tel officials had misplaced my original doucments and did not find them at the time of updating and therefore the action of disconnecting, . The action of Airtel is a criminal breach of contract of pre paid services. The high handed and arrogant attitude of the service provider cannot be brushed aside. I hope suitable action be taken against the service provider and I should be compensated for the damages.
0 comments