Airtel telephone connection including broadband
Very poor service & irresposible behavior by executives

1.Telephone was installed along with Broadband on 18/04/08. Account No.13733880 & Phone No (011) 47057189.

2.Very poor sevice since first day regarding modem and connectivity.

3.Executives kept assuring of rectification.

4.Stopped working from 01/06/08 modem failed.

5.Executives on phone personally promised that it will be set right and hence I didnot complain believing them. (Telephonic conversation is recorded)

6.Finally request for disconnection was made and on 10/07/08 disconnection was promised vide request no. 395470.

7.It was promised by Airtel that usage charge for months of June & July will be waived as phone was not working.

8.On 02/10/08 at 10:00 am, disconnection was confirmed.

9.Now Airtel executives are telephonically asking me to pay the outstanding amounts falsely levied against me because all payments were settled before disconnection.

10.I am left with no option than to move to court.

Company: Airtel telephone connection including broadband
Country: India

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