Alfa Laval
Poor communication by Cust. Care Representative

Dear Sir/Madam,

My self Chetan Ashok Borse. I have an IDEA Cellular Prepaid connection since last 4 yrs. When I called to your Customer Care Representative, their communication was so roudly...

Most of Customer Care Representative put my call on hold... and after sometime they CUT my call...

I m giving the details of such people as below... My No. is => 9881170702.

1) Date: 7/04 First call at 10:05AM I don't know his name. But His call Duration was 7:55 Min.

2) Date: 7/04 Second call at 10:16AM I don't know his name. But His call Duration was 7:48 Min.

3) Finally my Last call at 10:32 AM was Successful Call & given the better service & his call duration was 15:52

Most of my friend also face the Poor service by IDEA Customer Care Representative

So Please take the strict Action on 1) and 2) Customer Care Representative...

Warm Regards,

Chetan Borse

Company: Alfa Laval
Country: India

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