American Express
Non Delivery of My Card, Delivery boys are not working their duty

HI All

I would like to draw your kind attention to your Gurgaon Branch. The persons who are delivering the courier to the customers are not doing their duty properly. As the Icici Bank has despatched my card to my office address which is American Express on 8th dec but the person who is the delivery boy given the report that the Address is Incomplete or Unlocatable. so will you pls let me know that when my mobile no is mentioned on the courier so why a call has not been given to me before returning the same to the bank. As I am an Lawyer by Profession so I am going to do the further proceedings against you people in the court of Law.

Pls provide the service to the customer rather than just completing your targets.

What is Customer?

A satisfy Customer will give you lac of customers but if the scenerio which I have mentioned will go on so I will write to Mr Kamath who is the Director of Icici Bank that Pls cancel the contract with you people as just because of you peoples they are loosing their customers.

Pls find the details of the same as mentioned on your website when I have checked the details of the same.

Tracking # 331643292 Status: RTO-In Transit

Way Bill Number 331643292 Reference No 16477141337

Pickup Branch JANDEVALAN - DELHI Delivery Branch GURGAON BRANCH

Pickup Date 08/12 Consignee AMIT JHA

Exception Date 12/12 Exception Time 13:41

Remark ADD INCOMPLETE/UNLOCATABLE

Date Time Location Activity Details

12/12 20:58 DELJ OB - SCANNING To DEL

12/12 20:46 DELJ OB - SCANNING To DEL

12/12 20:00 DELJ C/MENT RTO'ED IN TONIGHTS LOAD

12/12 13:41 DELJ ADD INCOMPLETE/UNLOCATABLE

12/12 09:35 DELJ Out for delivery DRS No - 16646

12/12 08:40 DELJ IN - SCANNING Of DEL

12/12 02:14 DEL LD - SCANNING For DELJ

11/12 22:46 DEL IN - SCANNING Of GGNS

11/12 16:55 GGNS OB - SCANNING To DEL

11/12 14:30 GGNS PACKAGE REDIRECTED TO NEW DEST

09/12 13:30 GGNS NO CONSIGNEE AT GIVEN ADDRESS

09/12 10:58 GGNS Out for delivery DRS No - 38532

09/12 09:22 GGNS IN - SCANNING Of DEL

09/12 02:13 DEL LD - SCANNING For GGN

Company: American Express
Country: India

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