Anbu Gas Indane Agency/LPG cylinders
Delay in suppy

I have booked for refill on 21/9/09 with Anbu Gas Agency #3, Dr. Radha Krishnan Nagar Arumbakkam, Chennai 106 (Consumer No.25684). When no supply received I approached the Gas agency in person on 30/9 and I was informed that my house found locked on 23/9/09 when the delivery man came for supply. They promised that the supply will be made on 1/10/09 but till todate no refill received inspite of my calling on them in person.

In this regard I wish to inform that normally it takes 5 to 7days to materialise the supply after booking Like the agency not being able to give a firm date of supply the housewives also cannot be in the house till the supply is made as she may have to go for petty shopping in the neighbouring market for a shortwhile and the refill supply may arrive in that short span of time.

If the door is locked instead of diverting the cylinder meant for me, the delivery man can make a second visit either on the same day or the next. Alternatively the agency can inform the customer over phone about the return and probable supply on the next day without keeping the customer in dark as they have the telephone number of all the customers and finding a locked door is very rare.

Company: Anbu Gas Indane Agency/LPG cylinders
Country: India

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