Apc Ups
Eplacement of non-working APC ups

Dear Sir/ Madame,

I have purchased APC ups model no. BR 1100CI-IN and serial no. NB 0729000330 to run my UV spectrophotometer but a week after its purchase it went out of order due to poor battery back-up. Therefore, I made a complaint for the above condition of my ups to APC company. After accompanied by harsh words and long denial my ups was replaced with an old and repaired ups JB 0832002838 although I requested them to repair the same ups which I had but the company refused to do so. This replaced ups also worked more or less the same with same problem of battery back-up for which I am in regular in touch with the company to solve my problem permanently. However, I am not satisfied as the company is not at all intrested in lodging my complain and for which my work is suffering a lot. Besides this the company has started avoiding me although my ups is under warrenty period. I would be more than obliged if you would look into the matter seriously and urgently.

Dr. Masroor A. Khan

Department of Botany

A.M.U., Aligarh

Company: Apc Ups
Country: India

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