APSRTC
Intelligent Fare Collection

Hello,

I boarded a bus (Number might be: AP11z 3490) with board name 115B at Koti at 11:30 AM on 04-11. I took a ticket for Boduppal. The arrogant lady conductor issued me a ticket (Number: 149 566339) costing Rs. 7.00. If you everyone says that it's my responsibility to question about the wrong ticket as I know the fare would be Rs. 9.00, then I accept my ignorance. But, as she is arrogant, I thought of not communicating with her anymore. She started showing her true colors only after crossing Uppal. There were a couple of travelers for whom she issued same type of tickets costing Rs. 7.00 each. She started her skills of “Intelligent Fare Collection” only after we crossed Uppal stage. She started enquiring where everyone wants to get down. When my turn came, I said I took a ticket at Koti. She replied arrogantly saying – “Don’t you go through the board properly? ” and collected an additional fare, rather intelligent fare, of Rs. 4.00 (Number: 139 809768) from me. Still, I remained silent just to be polite. Even if you people think that my case is of a trivial matter, then what about others? Did she overheard me and even two more passengers pronouncing Boduppal as Uppal? She is not a kid so that she can be taught how to behave with others. Isn't it the responsibility of a conductor to ask properly the destination name before issuing tickets? This has cost me Rs. 2.00 more. Will APSRTC refund my Rs. 2.00 back? How long is she going to do this intelligent collection from humble and ignorant people? Above all, when she will learn how to behave with passengers? I have now come to know about one of the reasons why APSRTC is reeling under losses. Are the concerned authorities hearing? I don’t need a reply or explanation as enough damage already happened. I don’t care about this bitter experience anymore. I just want to expose the reality. Authorities can leave a reply in case they want others to know what action has been taken against the erring lady conductor.

Company: APSRTC
Country: India
State: Andhra Pradesh
City: Hyderabad

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