Asian trading corporation
Non delivery of journals (foreign)

DETAILS:

1. Proforma Invoice "PF/ 96/ dated 11/01/07".

2. Remittance details:

Ref. No.: CTC/ Lib./ A/ 5/ 2006 – 2007 Dated: Feb. 02. Through a DD No. : 475848. Dated: 01/02.

3. Amount: Rs. 23, 705/- (rupees twenty three thousand seven hundred and five only/- i.e., including Rs. 1000/- (rupees one thousand only) as the extra charge.

4. Periodical titles:

a. American journal of psychotherapy. Rs.7102.35/-

b. Catholic Biblical Quarterly. Rs.1552.82/-

c. Christian educational journal. Rs.1813.90/-

d. Christian History and Biography magazine. Rs.1417.15/-

e. Ecumenical review. Rs.2168.67/-

f. Homiletic and Pastoral Review. Rs.1725.08/-

g. Journal of Pastoral Care and Counseling. Rs.3553.9/-

h. Worship. Rs.1971.52/-

With regard to these Titles, we have not received even a copy of:

- American journal of psychotherapy. Rs.7102.35/-

- Ecumenical review. Rs.2168.67/-

5. Inquiry from us and their reply (Ref. No.: L/ 331/ March 01) and the reply:

a. American journal of psychotherapy. Rs.7102.35/- their Reply: “We have sent the necessary complaint letter to the publisher but have not received any reply. We will let you know as soon as we receive the same”.

b. Ecumenical review. Rs.2168.67/- their Reply: “Publisher replied that this review is behind schedule. They will send the issues as soon as it gets ready for the year 2007”.

now, instead of replying on their part, my mails bounces back.

also, my direct correspondence with the publisher yielded prompt reply, indicating that there are no lapses on their part, and after careful scrutiny, i agree with them. the only problem now is, how to make the agency give me a valid reason for non delivery or refund the amount of those journal which were not delivered to us. so as to come to a solution for this discrepancy once and for all.

thanking you for your service.

faithfully yours

Librarian

Company: Asian trading corporation
Country: India
State: Nagaland
City: Mokokchung

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