India Today Book Club
ENJOYING PUBLIC MONEY WITHOUT SUPPLYING THE PRODUCTS / NOT REFUNDING THE AMOUNT RECEIVED WITH INTEREST

India Today Book Club Complaints - ENJOYING PUBLIC MONEY WITHOUT SUPPLYING THE PRODUCTS / NOT REFUNDING THE AMOUNT RECEIVED WITH INTEREST

India Today Book Club

Posted: 11-16 by S. LAKSHMI NARASIMHAN

ENJOYING PUBLIC MONEY WITHOUT SUPPLYING THE PRODUCTS / NOT REFUNDING THE AMOUNT RECEIVED WITH INTEREST

THIS IS WITH FURTHER REFERENCE TO MY ONLINE COMPLAINT DATED 20-07 AS THERE IS NO ACTION BY THE INDIA TODAY BOOK CLUB TO SOLVE THE PROBLEM.

DECEPTIVE ACT BY INDIA TODAY BOOK CLUB, NEW DELHI.

India Today Book Club, New Delhi sent an offer letter to me on 26-08 promising the following free gifts if I give my consent to buy 16 (Indian Classical Music) CD pack for Rs-

1. Adidas shoes – one pair

2. Diamond gift voucher for Rs5000/-

3. Deluxe Holiday package Voucher worth Rs5000/- (two nights and three days for a couple including boarding at selected place within India)

India today being a leading magazine, with trust and faith I gave my consent to their book club, within the time frame and authorized them to debit my card account with Rs- 249/- being the handling charges in three installments. India Today Book Club promptly debited my card account on 5th September with Rs1049/- (First installment of Rs800/- plus the handling charges)

I am yet to receive any product from India Today Book Club after that They are enjoying my money for the past 14 months!!

I sent them a letter under certificate of posting on 12-12 giving the full details as well as the particulars of the emails sent to you to the email id referred to above. S. Lakshmi Narasimhan, (Subscriber No: 23987) Responding to this letter, one executive from India Today Book Club spoke to me on 30-12 that the consignment would reach me within 15 days.

I sent an email on 22-01 with a copy to the Editor India Today that they should return the amount debited if they fail to deliver the CD pack in a couple of days.

To my surprise they had taken the balance amount of Rs1200/- by debiting my card account on 23-01 and are adamant in not fulfilling their promises.

A registered notice with acknowledgment due was sent to The Award Administrator,

India Today Book Club on 12th February. It was delivered to the addressee on 20-02.

I sent another email on 22-06 before filing a suit in the consumer court. To my surprise I received a reply mail from them on 23-06 apologizing for the mistake and my complaint was forwarded to the “CONCERNED DEPARTMENT” and they will contact me after receiving the reply from that department. I was frequently reminding them and am receiving the same reply that my complaint is referred to the “CONCERNED DEPARTMENT”

This is another deceptive action by the India Today Book Club prolonging the settlement of dues. If I presume that around two lakh persons in India had sent money and not received the consignment, India Today Book Club can enjoy an easy money of Rs40 crores!!! Its only work is to send reply stating that the matter has been forwarded to the “concerned department” and apologizing for the mistake.

I am unable to believe the time taken by the “CONCERNED DEPARTMENT” in sending reply. There is enough sense in doubting the existence of the “CONCERNED DEPARTMENT”

It would tarnish the image of India Today group if I proceed against the India Today Book Club legally. They may have the support of media now. They should understand that The Truth Will Triumph and they may have to pay heavy penalty for their wrong path in the Court of Law.

Rs2249- interest may not be a big thing though it is a hard earned money of the concerned individual. The way in which the public are being attracted and are being taken for a ride by a leading book club under the disguise of India Today Group should be condemned.

Will India Today Book Club return my money with interest?

2, SBI Colony – III,

Meyyanur.

Salem – 636 004. 3 23-05

Company: India Today Book Club
Country: India
State: Tamil Nadu
City: Salem

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