India Today Books club
Package booked on 14.02.09 still not received

Dear sir,

I had booked oneof the package from indiatoday bookclub containing 12 best book seller book pack To and Fro air ticket anywhere in india Hotel stay of 3days and 2 nights Reebok shoes Reebok bag @ Rs.2598 and i had done payment by credit card on dated 14.02. with booking id 110003135. But still i didnt received any package, after follow up to their customer care i came to know that package didnt reached on destination due to wrong postal pin code, after that i corrected my pin code and confirmed the address also, after that i got only assurance it will reach in 20 days time frame.

I had done lot of follow up and even sent mail too but i didnt got any proper response from pathetic service of india today. Even after that i booked another package and i got assurance i will receive both package in one delivery, i received 2nd package but still didnt recived 1st one. After continous follow up with india today customer care, their executive told us due to stock out of 1st package they will refund my money and even they took my hdfc bank account no. But still no refund credited in account, now i am not interested in that package at all and i want my money back.

so kindly request to look in the matter and do the needfull for refund.

Thanking you.

Makarand Aher

Mobile:9881200443

Company: India Today Books club
Country: India
State: Maharashtra
City: Jalgaon

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