MakeMyTrip
Personal Abuse by a makemytrip employee

Hi,

I had logged into makemytrip.com for 1 hour regarding my travel plans from US to India. The agent spent his own time and after an hour gives me an iternary which was not at all suited to me. I outrightly rejected it BUT to my surprise I get an email from the same person (from this personal email id) abusing me.

Here is an extract of his email

*** start of his email****

fromBharat Verma

tojandialrajiv@gmail.com

dateThu, Sep 16 at 3:38 PM

subjectBloody son of a bitch

mailed-bygmail.com

signed-bygmail.com

hide details Sep 16 (5 days ago)

Mr Jandial I have never seen a disgusting person like you. You have told me to make a routing from memphis to delhi.

I spent almost 1 hour to make a routing..And offer you a very good fare. I asure you wont get the fare next time

dont worrry

And moreover You cant do anything

Bloody son of a bitch

** end of his email**

even after contactdiing the supervisors (pragya.shah@makemytrip.com ;manisha.sabharwal@makemytrip.com), they didnt help me on anything instead they were doubting if am fabricating on myself by making a fake complaint.

I asked for the manager (prabjot.singh@makemytrip.com) and even he didnt do anything to solve this complaint.. I had asked for COMPENSATION and reasons on why had this happened to a regular customer to MAKEMYTRIP.

I still do not have any information from MAKEMYTRIP on the COMPENSATION for this ABUSE email.

- Rajiv Jandial

Company: MakeMyTrip
Country: India

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