Blue Dart Express Ltd
Unreasonable delivery charge

Dear Sir/Madam,

I wanted to send my photographs (Weight not more than 50 Grams) through Blue Dart Express Ltd as I thought they would have their service in destination city (Darbhanga). The charge that they wanted for the packet was Rs.280/- and they said that for any document less than 500 Grams the rate they charged was Rs.280/-.

Usually Indian postal service charges Rs.25/- for documents having similar weight. The Professional Couriers charge Rs.40/-. DTDC courier service charges Rs.90/- for documents weighning 250 Grams or less.

I want to know if the postal and delivery services charge are regulated or not. If yes why there are such wide variations. If such charges are not regulated then how is the consumer interest protected.

Thanks & Regards,

Sudhanshu Roy

Company: Blue Dart Express Ltd
Country: India
State: Delhi
City: East Delhi

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