HHEC Souvenir Shop
Complaint registration for sale of dubious products

To

The General Manager

Corporate Office

HHEC Souvenir Shop (Rajiv Chowk)

Sir,

This mail is regarding smooth redressal of a complaint for a product purchased from a Direct souvenir shop located at Delhi's Prime Rajiv Chowk Metro staion. It is my ulmost sad and disheartening experience of having shopped a so called handicraft item that was actually of dubious quality and packed in attractive packet to befool the customer. Moreover the purchase amount being low does not give any right to the store assistants to misbehave and refuse any redressal on approaching through phone. It is my earnest request to the concerned authorities to take action as early as possible for maintainig customer faith in this public sector undertaking.

Kindly find below the details of the bill

bill no HHEC/Sale/895

date of purchase- 10-05-11

Party- Cash

Tin No- 07630021417

Store Assistant's Name- Mr. K. B Singh (Needs to learn to talk politely to the customers)

Regards

Shelly Jindal

9873317675

Company: HHEC Souvenir Shop
Country: India
State: Delhi
City: New Delhi

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