Indian Railways
Efusal of reservation

Sir i am SGT KN Rao serving Defence personnel presently in posted Chennai, I took concession form 1707R both for my wife and dependent mother from chennai to ongole and they commuted from chennai to ongole with out any difficulty, while returning to chennai when my wife approached reservation counter in ongole, they refused to resrve tickets on 1707R (Warrent) stating that we should possess the lower portion of warrent... but we didint get ant such warrent lower portion from earlier ticket reserve counter (tambaram chennai) its self explanatory that party warrent (1707R) on exchange we dont receive any lower portion for further return journey because on printed ticket they already mentioned check soldier ticket and validity of ticket (PNR no. 431 4480476). My wife was ill treated by the resrvation counter people of ongole station, very funny thing this was not even justified by the station master ongole when approched twice in two days, sir i would like to inform you regarding this lack of courtesy by reservation counter staff ongole and i am forwrding a copy of this letter to cheif commercial manager sir for redressal.. thanking you..

Company: Indian Railways
Country: India
State: Andhra Pradesh
City: Prakasam

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