India Today Book Club
Incomplete delivery of items purchased
- 12-19-2009
- 298
I purchased Addidas Travel Bag, Reebok Bag & Towel, Reebok Trach Suit, Reebok classic Men's Shirt and Rebok Lite Speed Shoes for a net price of Rs.2998.88 plus Rs.200.00 for handling charges. The payment was made through credit card vide Order no. OGA090071691 dt:08.10.2009.
India Today book Club confirmed that the will deliver the goods within 02 weeks. Hence after 15 days lapse I made contact at their online phone service about the delivery of my items. In the mean time I saw lot many online complaints lying pending with India Today Book Club for late / short / not delivery of goods booked on internet. I become panic to see such attitude of company and it made me worry about delivery of my ordered items, I repeatedly contacted India Today Book Club at their online numbers.
On 18.11.09, I received sms from India Today Book Club on my Mob:9413356584 that my parcel has been sent through Post Office Lajpatnagar, New Delhi. The parcel of goods was delivered on 27.11.09 through Bhabhanagar post office at my residential address:- T-4/24A, Anukiran Calony Rawatbhata, Kota, rajastha - 323307.
I immediately opened the parcel as I was in panic due to late delivery (inspite of seeing it that whether the parcel is intect or not) and found that the goods delivered were short by Addidas Travel Bag, Towel & Reebok classic Men's Shirt was found missing from the packet.
On fine checking of parcel it was found that the parcel was tempered by cutting at one place and it was re-pasted with browm packing tape nicely.
On detail inquiry I could understand that the tempering of parcel was possible only at Post Office Lajpatnagar, New Delhi from the parcel is being sealed in delivery bags.
Hence, I request the authorities to look into the matter and make sure that such type of theft from parcels should be stopped so that companies selling their products are not getting blamed for such type of acts caused by post office dealing staff and the materials purchased by consumer shall reach completely.
ARUN KUMAR GOEL
T-4/24A, ANUKIRAN Colony, Rawatbhata - 323307
Company: India Today Book Club
Country: India