Mumbai customs
Parcel not delivered

Hi,

I have sent a parcel to a friend in Hyderabad from Sydney, Australia on the 1st of February. To make sure that the parcel reaches in time, I opted for Express Delivery and paid a premium for the service.

In Australia Post, they have an online tracking system where you can track your shipment online. I have been doing that regularly.

Since the 5/2, it is showing that the item is at Mumbai Customs, awaiting delivery clearance. The commercial value of the parcel is nil and I have signed all the paperwork needed for it.

I tried calling the local call centre in Sydney but they gave me the same response that Mumbai Customs are waiting for clearance. I don’t know why there is so much of a delay with this as it was suppose to reach in 4-5 working days.

Can some one please have a look at it.

My ECI reference number is EE741354069AU

Destination - Hyderabad, AP, INDIA.

My email address is jainlove@gmail.com.

Please feel free to contact me when ever you get any information.

Love

Company: Mumbai customs
Country: India

  <     >