Hi,
I have sent a parcel to a friend in Hyderabad from Sydney, Australia on the 1st of February. To make sure that the parcel reaches in time, I opted for Express Delivery and paid a premium for the service.
In Australia Post, they have an online tracking system where you can track your shipment online. I have been doing that regularly.
Since the 5/2, it is showing that the item is at Mumbai Customs, awaiting delivery clearance. The commercial value of the parcel is nil and I have signed all the paperwork needed for it.
I tried calling the local call centre in Sydney but they gave me the same response that Mumbai Customs are waiting for clearance. I don’t know why there is so much of a delay with this as it was suppose to reach in 4-5 working days.
Can some one please have a look at it.
My ECI reference number is EE741354069AU
Destination - Hyderabad, AP, INDIA.
My email address is [email protected].
Please feel free to contact me when ever you get any information.
Love
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