Passport
Non refund of 1000 rupeees

I had applied for Issue of Passport. More than two years have passed. I have been making regular follow up. Till date I have not received passport.

Ref: A005210/07 dated 4.2.07

I had applied from Ranchi Passport office in Fab 2007 when my husband was posted at Hazaribagh office. In the month of June my husband got transfer from Hazaribagh to Ranchi and then in June transferred to Agartala. In government services transfer of services is unavoidable function. From Ranchi also I had informed the Ranchi Passport office that due to transfer of my husband to Ranchi my contact address has changed. Rajendra Kumar the established broker tried his best to convince the passport officials but failed to convince them that police verification now should be done at Ranchi.

On inquiry from Ranch Passport office I was informed that Police verification could not be completed. Government promises to issue Passport in 30 days but police verification does not take place in months and years as long as the concerned police officer do not get something in return. If extra money is paid to police, even terrorist can get verification report in 24 hours. But for simple living government servant it is hard nut to crack. If one is ready to spend some more amount he can acquire passport directly from Passport office in 2 – 3 days.

I informed to you in the past. When Ministry of External affairs new Delhi took up the matter the Ranchi Passport office closed the file from back date and informed me vide their letter F/Ranchi/551/53/04 dated 22.12.2008 that "file of the passport applied by me is pending due to incomplete police report. As per police report vide memo no. 4663 dated 21.11.07 she was not present at the time of police verification" It is worthwhile to mention here that police started verification after nine months of lodgment of the application. This shows the attitude and the treatment given to simple applicant like me.

It is further astonishing that on 22.12.2008 passport office wrote a letter to Sri R. Swaminathan JS (CPV & CPO) and endorsed a copy of the same to me at the address of Hazaribagh residence which has reached me in the month of April. Through this letter the said office reportedly closed the file and informed the applicant on 7.12.09, but the same did not reach me till date. I think this is an exercise to throw dust in the eye of investigating authorities.

Last year Ranchi passport office unilaterally closed the file without any my fault. They have not thought it fit to refund at least Rs.1000/ which was deposited for issue of passport.

I once again request you to take up the matter with Ranchi Passport office and ensure that Rs.1000 is refunded to me with interest without any delay.

Now I do not want issuance of passport. Please note it.

Yours faithfully

Pinki Jain

Company: Passport
Country: India
State: Jharkhand

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