RPO Kolkata
Passport status missing

Hello,

This is regarding passport application no,

File Number CA1061513960912

Date of Birth 21/01/1951

Given Name ALO

Surname CHATTAPADHYAY

Grievance Service Request Number 1230103965

File Number CA1061513979312

Date of Birth 04/04/1938

Given Name HIRENDRA NATH

Surname CHATTERJEE

Grievance Service Request Number 1230103973

The application was filed in Aug, and the police verification was done in September.

Repeated enquiries in the police thana said that the files were sent to RPO, kolkata in September.

Since last 2 months there has been no update on this in the status page, which says pending police verification in thana.

Note that, enquires in rpo, kolkata gives no information, other than "You have to wait minimum 6 months for a passport, and you have filed it only 4 months ago". This is very rude reply for a person who is 75 years old and travelled 200 kms to get information of the status.

RPO Kolkata has the worst service I have ever seen in India, it happened with my wife's passport also.

The passport application was lost after police verification and it was not found for more than half a year, It took 9 months for issuing a passport after bribing the officials to search for the application through an agent.

is this the only way, RPO kolkata works?

Regards

Company: RPO Kolkata
Country: India
State: West Bengal
City: Nadia

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