IRCTC
WRONG SERVICE MODEL

Dear Team,

This is of so much shame and concern that IRCTC being in service for the past 10 yrs or so still isnt able to make its service fool proof.

Though so many change in timings in bookings and tatkal scheme being done, the quality of service is so VERY POOR that its a national waste depending on such a service. Indian Railways being one of the largest Train Networks catering to Millions of customers, being in service since the dawn of railways, has seriously failed in delivering a proper ticketing solution through mode of internet.

When Walmart, Ebay and other online services can cater to millions of request, our essential service provider IRCTC fails again. Cant something be done to cater to this perennial issue. I request the Govt, The Public and the private parties to please stand up and resolve this.

Spending countless minutes on IRCTC is serious National Waste, lets condemn this. It is unreliable, third rate treatment of a nation and of an organisation.

Can the true IRCTC official pls stand up and answer why is this situation so very bad...?

Company: IRCTC
Country: India

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