Movietimes
Cancelled the show without information

Hi,

My mum who is 62 years old wanted to see the film 'Atithi tum kab jaoge'. For this my dad bought an advance ticket for the film - a noon show on 13th March to be shown at Movietimes, City Park, Pitampura a day earlier. Me and Mum reached the movie hall on time but earlier show was running late so we had to wait for 10 minutes, which we didn't mind, although there is no place to wait for an old lady. At last at about 12.120 pm the doors of audi # 2 were opened and we were let in- 4th row from the top in middle. Mum climbed the stairs with a difficulty but was excited to be able to see the film she has been wanting to see for a while now as she loved all the characters in the film-Konkona Sen, Ajay Devgan and Paresh Rawal. The hall was not crowded only few couples made it to that noon show. The film started rolling at about 12;25pm and what we see is amitabh bachan and ben kingsley and the film is Teen patti. We thought its a trailer before the film start. But with no relief from the non- stop teen patti film, I made my way out and asked the concerned person if we were sitting in the wrong audi. He said no you are sitting in right audi but they have cancelled the show. I asked them if there is any prior information regarding this which he said no. And after a thought of few seconds, he justified that last night there was a technical fault in the film so they are not showing the film. But he offered me to see any of the film available and was not much concerned with what he did to me and mum plans to see the film. Anyway i went back to inform my mum and in a while the official comes with a request that if we didn't want to see the film the money could be refunded. We came out of the hall and i gave my tickets to the concerned person for refund but wanted my tickets back for a complaint which he refused. I said fine and i do not want a refund but will complaint. Later we had a little conversation with three officials from the movietimes who kept on pressing that we should take the refund and give the tickets back to rafa dafa the mamla. But i was disappointed for my mum who has been wanting to see the film but couldn't and here i am treated like a 'mamla'.

Later he bribed me saying that give me your phone number and I will show the film free if i give him back the tickets and by that time I knew what was in their head so i refused politely. My mum and me walked out of the hall and then one of them came running to us to offer refund and said you could keep the tickets which i again refused.

I would like to complain for the harrasement and bribery in this case. Please do write me back to know what can be done. I have tickets with me and would like to lodge a complaint.

regards,

Alka

Company: Movietimes
Country: India

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