Samsung India
Pooerest performance Service Team

Dear Sir,

I have given request for free demo for my Blu ray DVD player (req. Id.8430189587 dtd 26th Dec) i was assured that engg will visit & give demo on 26th between 6 to 8 pm. No body called & visited. I again approached them (cus. care toll free no) they assured me that the engg will certainly visit on 27th. When i requested them to provide me the escalation level contact details he avoided giving me that and kept on giving foolish promised..As a result i had to give up call after 16 mins..

Can some one help me in this regards

Would request a better servicing for a known good product

Company: Samsung India
Country: India
State: Maharashtra
City: Pune

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