Big Bazar (Travel bag of Milestone -Big bazar brand)
Selling defective travel bags on very high price

I’ve purchased travel bag of Milestone brand at Big Bazar Kothrud, Pune vide bill No. T20/4700 on Dec 26. The handle of bag broken just after 3 days, fitment of handle was looking completely a manufacturing defect (workmanship problem). I visited Big Bazar, Kothrud on 09/01with defective bag & for my surprise when I tried to show the same to the customer care & store’s person, nobody was in mood to hear me & trying to stress that it was completely my mistake (that I've purposely damadge the bag) & they’ll send this bag to service centre, repair & return it to me.

Firstly it is completely a manufacturing defect. After spending worth Rs. 1500/- on a small travel bag any customer will expect to get good life for the same & bag is broken within 2 days & getting repaired bag after spending such huge amount is really very bad experience.

Company: Big Bazar (Travel bag of Milestone -Big bazar brand)
Country: India
State: Maharashtra
City: Pune

  <     >