LG split Air conditioner
Poor after sales service

Hi,

We bought LG Split AC from a delear in Guntur Name: Vijay TV & Video Home (Digital Square) Guntur.

The Unit has 1 year warenty. The inside unit developed a problem. when we called service Centre, the agent said that the remote was faulty and wanted us to rectify somewhere else as the trasmitter was not working. We got the remote tested and found it to be working perfectly fine. We called the service center and told them the same. The agent came back and said the reciever in the inside unit was not working and also said the Reciever PCB needs to be changed. Its been more than 15 days and no one has turned up insipite of us calling them morning and evening.

This is a demonstration of pathatic after sales service provided by LG india. I would never recommand LG products to anyone.

LG service sucks and I have started to hate the product.

Company: LG split Air conditioner
Country: India

  <     >