Essilor India
Wrong grade of Crizal Lenses
- 02-16-2012
- 226
I have purchased & paid for Crizal A2 lenses from Hiren Optics, Ghatkopar E, Mumbai
The quality & performance of the Crizla lenses are of Crizal standard lenses
and not as claimed by the company for Crizal A2 lenses.
I wrote to the company three times
They say that the unique number generated is the only way to identify the
type of lens given.
The authenticity card given to me bears
the unique no. 408792 dated 23/01.
The company is not ready to verify & inform me
that this unique no. is for which type of lenses, Crizal Standard or Crizal A2.
The Company is not supporting the customer to check the product if it has supplied
Crizal A2 or Crizal standard lenses or to check the possibilities that
the dealer may have ordered for Crizal Standard &
charged me for Crizal A2.
There is possibility that the company is protecting the dealer
or the product is inferior & not as advertised by the company
Company: Essilor India
Country: India
State: Maharashtra
City: Mumbai City