Inconsumercomplaints.com » Shops & Trade » Review / complaint: Essilor India - Wrong grade of Crizal Lenses | News #214313

Essilor India
Wrong grade of Crizal Lenses

I have purchased & paid for Crizal A2 lenses from Hiren Optics, Ghatkopar E, Mumbai

The quality & performance of the Crizla lenses are of Crizal standard lenses

and not as claimed by the company for Crizal A2 lenses.

I wrote to the company three times

They say that the unique number generated is the only way to identify the

type of lens given.

The authenticity card given to me bears

the unique no. 408792 dated 23/01.

The company is not ready to verify & inform me

that this unique no. is for which type of lenses, Crizal Standard or Crizal A2.

The Company is not supporting the customer to check the product if it has supplied

Crizal A2 or Crizal standard lenses or to check the possibilities that

the dealer may have ordered for Crizal Standard &

charged me for Crizal A2.

There is possibility that the company is protecting the dealer

or the product is inferior & not as advertised by the company


Company: Essilor India

Country: India   State: Maharashtra   City: Mumbai City

Category: Shops & Trade

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