HINDUSTAN LEVER PUREIT
Horrible Customer Service

I have ordered a Germ Kill Battery for the Rs 2000 Model on 6/10 with Detail S10/APY0159-007871. On 07/10 I received a message to my Mobile 9747178847 that Delivery of your order done. As delivery was not done I sent a Reply message "GKB 0" as stated in the message. Since no response I complained on 12/10 to the representative on phone & Complaint Nbr was C102783718. On 13/10 again I received message "Complaint C102783718 has been attended". As nothing is delivered, Again I complained on 13/10/10 & a new nbr C102788573 is given. Again I received message on 14/10 "Complaint C102788573 has been attended".

They are trying to fool the Customer. Even after a week it is not delivered & nobody is contacting me. Every time when I call the nbr "18601801000" I am loosing around Rs 10 on phone call too. Their automated phone reply will take ur time & some one pleasently welcome u by "Good Morning, Shubh dhin etc" & will promise to deliver in 24 hrs. Their after sale Service is "VERY HORRIBLE". I am still waiting for the delivery... THE FUNNIEST THING IS... AFTER SENDING FALSE MESSAGES TO MOBILE & WITHOUT DELIVERING THE PRODUCT THEY ARE ASKING US TO SEND FEEDBACK ABOUT THEIR SERVICE!!!

Binu S Pillai

9747178847

Company: HINDUSTAN LEVER PUREIT
Country: India
State: Kerala
City: Alappuzha

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