Idea telecom
To Deactivate my no. 9009990780 with out intimate me

Dear Sir/Madam

I am using Idea no which 9009990780 it was postpaid number earlier i have put request to Idea out let at MG road Indore to Post Paid to Prepaid.

after submitting all payment and document my connection was tern into prepaid . after 20 days i came to know that my no is not in work. Then i went to same place to know That what's reason behind it. i got replied that one of employ left company and he lost all document. so i have to submit document to restart. I had submitted document to same place then my number was working for day 1 or 2 then number was deactivated. once again i had followed same process i came to know that number is permanently deactivated and issued in market for new number...

1. Without intimate me how could you Deactivate number.

2. when we convert connection from Postpaid to Prepaid. it compulsory one has to Clear all payment and submit All document

3. I was using this number and it is distributed in market and it is impotent for me

I am not getting any solution from Idea

Regards

shweta Chhalotre

9039903717

Company: Idea telecom
Country: India
State: Madhya Pradesh

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