Indane Gas
Improper response on Gas Leakage Complain

I have found gas leakage from the regulator given to me by Indane Gas Agency since on the time of my connection a few years ago. After detecting such leakage me unable to contact on my authorized dealer "Mallick Brothers" Address:- Dr. Prosad Das Mallick Road, Hooghly, Pin:- 712103, West Bengal as my phone calls are going unattended in all the provided nos. My consumer no is 15894 and the name on which the connection has been issued is Mr. Ranjit Kr. Sadhu. Me also unable to contact the nos provided in the last receipt dated 27/1 which are meant only for the emergency purposes.

Anyways after contacting the delivery man of our gas service, i got the phone no of the area manager Mr. Goswami, who is insisting me to attain some documents and get a authorization letter as the Gas connection is on my dad's name. Further he is also telling me that he is helpless today, and wont be able to help me out before tomorrow. Moreover my dad also stays outside as he is in Service in PSU, and me much panicked about the situation and unable to find out any possible solution to it.

Is it justified for the indane distributor to deal with me like this in an emergency case?? And may also get in contact via email in trijit4edu@gmail.com or call me at 9748806340. Keep faith on the online consumer forum me eagerly waiting for a suitable reply from your side as urgently as possible.

Thanking You

Yours Faithfully.

Trijit Sadhu

Company: Indane Gas
Country: India
State: West Bengal

  <     >