Land line 4262187 & area 0824
ECS Request

"Airtel " is not having their own office in Mangalore. It seems V- care communications Door No.4-1-160/59, 60, 83, 84 Saibeen complex Lalbagh Mangalore 575004, is managing airtel activities in Mangalore. We had given ECS request to This office on 5th December. I was told that my December month bill would be debitted to my a/c through ECS . But alas I received the bill as usual & asked to make the payment . when approched V-care communications I was told to give a copy of the application & they will ensure my January month bill is debited through ECS. But I am sorry to bring to the notice of Airtel (Bharti Airtel Limited) that My ECS request is not activated till date.even after around 4 months. I am not in a position to know the where about my ECS request application. V- Care communication nither have a system of issuing acknowledgement for having received ECS request nor maintains any record of forwarding such ECS requests to office concerned. Even when I contacted on 121 which is again managed by a call center did not give proper reply to my enquiry. No follow up action is taken by both of then. Kindly verify my telephone bill that the time & money I spent just to know the fate of my ECS request. Will you please let me know the mothod of contacting real Airtel office to get my long pending issue redressed.

Company: Land line 4262187 & area 0824
Country: India

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