Micromax
Sold faulty Handset Not Customer Service

Purchased Micormax Mobile Q55 on 6/12.

m_imei no: 91004490263xxxx.

s_imei no: 91004490315xxxx.

s/n: TINQ5507100049070

bill no : 18909

Handset started showing weak signal and poor voice quality on 7/12.

Went to Micomax Care Huda Complex, Rohtak (Haryana) Office to get it repair with Service repair number.1421811.

Service center took the pop photocopy and took the handset after 2 hours they told me that set can not be repaired and returned the DEAD handset.

They told me that return to the dealer from where you have purchased.

Dealer told that only service repair will return the handset.

4800 Rs. Fraud. No one is taking responsibility of repairing or replacing the handset.

Low network problem ended up in DEAD handset. Please let me know how can handset be replaced as there is only one service center in city which says it can not repair a handset in warranty with just purchased 1 month back.(This seems to be a big fraud.)

Micromax senior management please help.

Company: Micromax
Country: India

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