BIGTV
Non receipt of service connection
- 01-16-2011
- 82
Booked for BIG TV on 31.10.2010.
Issued cheque for Rs.1390/ Vide cheque no.250315, icici bank, chennai.
Confirmed over phone from mumbai on 01.11.2010.
The cheque was cleared on 02.11.2010.
No response for the mail sent on 13.11.2010.The agreement was entered and
payment was made only after getting confirmation that the service connection will be
provided only on Sunday since the family members would be available.
The assurance that the service connection would be provided only on the day
convenient to the customers was given by your representative
Mr. SELVARAJ (Cell No..7667789687).
The free service as stated in the phamplet is also
getting expired by february even without giving connection.
But the customer is still begging programme from local cable. As we were frustrated and
lost interest in viewing BIGTV necessary arrangements may please be made
to refund the amount remitted by me with interest.
VERY GOOD CUSTOMER SERVICE FROM RELIANCE BIGTV FAMILY.
Company: BIGTV
Country: India
State: Tamil Nadu
City: Kanchipuram