Airtel Prepaid
UNAUTHORISED DEDUCTIONS

I HAVE BEEN USING AIR TEL MOBILE PHONE WITH NO 9898089762 FOR THE LAST FIVE YEARS. I HAVE CHANGED THE NUMBER FORM POST PAID TO PRE PAID CONNCECTION A FEW MONTHS BACK.

ON 16/09 I RECIEVED AN SMS FROM AIR TEL THAT I HAVE SUBSCRIBED FOR "BOLLYSPICE" SERVICE AND Rs10/- WAS DEDUCTED FROM MY BALANCE. I HAVE NOT SUBSCRIBED FOR THE SERVICE. ALSO ON 18/09 I HAVE RECIEVED AN SMS THAT I HAVE DOWNLOADED "HUNGAMA CONTENT GAME" AND MY BALANCE WAS REDUCED BY Rs75/-. I HAVE DOWN LOADED ANY GAME. IN FACT I DO NOT HOW TO USE INTERNET SEVICE OVER THE MOBILE THOUGH MY MOBILE IS COMPATIBLE. I HAVE BEEN A LOYAL CUSTOMER TO "AIRTEL" AND QUITE SATISFIED WITH THE SERVICES TILL THESE TWO INCIDENTS. SUCH TYPE OF UN AUTHORISED DEBITS TO MY ACCOUNT MAKES ME THINK OF SHIFTING MY SELF TO SOME OTHER SERVICE PROVIDER. CONCERNED PERSONS/AUTHORITY TO LOOK INTO THE MATTER AND REVERSE THE ENTRIES.

REGARDS

KOTA SIVA KAMALAKAR

6/74, PARISHRAM PARK, GORWA, BARODA-390016

Company: Airtel Prepaid
Country: India
State: Gujarat
City: Vadodara

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