India today book club - Reebok fitness kit
Continued delay in processing reversal of payment

Inspite of several calls to the helpline number 011-40502424, reversal of payment has not been made yet. Cancellation of the order was done on 12th Dec itself. There was no response from the company also. Only after posting the complaint in this forum on 27th February a mail was received by me on the same day informing me that the reversal of payment would be processed in a short period. Strangely, on 24th of March i got a call from the company regatding the same orders. It is asking me whether I have received the Reebok fitness kits which I had cancelled. Now they say that they were made as cash on delivery. The amounts for all the orders have been debited from my credit card account. A copy of the cc statement was also sent to the company long back. But the company is still dilly dallying. I was also told by the company man yesterday (24th March) over phone that I would get a mail regarding this the same day. I have not received the same even today. I also don't know about the two comlaints I had lodged with the company (complaint numbers; 384390 and 384401). Anyone who wants to transact any business with the ITBC, beware!!!

Company: India today book club - Reebok fitness kit
Country: India
State: Karnataka

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