India today book club - Reebok fitness kit
Denying that the payment was made (credit card) and refusing to refund the amount against cancellation

Inspite of attaching a file consisting of credit card statement with details of payments for all the orders that I have palced, the company sends me mail which reads like this;

"With reference to your mail we would like to inform you that we have not receive your payment against this order and this order is on “cash on delivery” mode so if you have paid then kindly provide us your postal receipt."

When there is a clear mention of the payment made in the cc statement, how can the company deny that they have not received the payment. Probably the concerned people were careless and filed to read the contents of the attachment.

I am becoming extremely impatient because already four months have passed from the day of placing the order. I have now concluded that the company is not trustworthy and even if some of the products they sell are good, consumers should be careful before doing business with the company. Similar complaints have also been posted in this same forum.

Company: India today book club - Reebok fitness kit
Country: India
State: Karnataka
City: Mysore

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